Privacy Policy

This Privacy Policy describes how Zygma, Inc. ("Zygma," "we," "our," or "us") collects, uses, stores, and protects information when you access or use our website, platform, console, and related services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Zygma collects information that you provide directly to us, such as your name, email address, company name, account credentials, billing information, and any other information you submit when creating an account, requesting access, contacting us, or using the platform. We also collect technical and usage information automatically when you interact with the Services, including your IP address, device information, browser type, pages visited, access times, and interactions with platform features.

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If you use Zygma to deploy models, run inference, or submit prompts or workloads, we may process and temporarily store such data as necessary to operate, maintain, and improve the Services. Zygma does not claim ownership of your data and only uses it to provide the Services, maintain system performance, ensure security, and improve platform reliability and functionality.

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We use collected information to operate and deliver the Services, manage accounts, process payments, provide customer support, communicate important updates, and improve our products. We may also use aggregated and anonymized information to analyze trends, monitor system performance, and develop new features. We do not sell your personal information.

Zygma may share information with trusted third party service providers that support the operation of the Services, including infrastructure providers, payment processors, analytics providers, and security services. These providers are authorized to use information only as necessary to perform services on our behalf. We may also disclose information if required by law, regulation, legal process, or governmental request, or if we believe such disclosure is necessary to protect the rights, security, and integrity of Zygma, our users, or others.

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We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain operational integrity. You may request access to, correction of, or deletion of your information by contacting us, subject to applicable legal and operational requirements.

This Privacy Policy applies only to information collected through the Services and does not apply to third party websites, platforms, or services that may be linked from Zygma. We may update this Privacy Policy from time to time, and any changes will be posted on our website with an updated effective date. Your continued use of the Services after such updates constitutes acceptance of the revised Privacy Policy.

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If you have questions or requests related to this Privacy Policy, you may contact us at: support@zygma.com